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Wednesday, 29 October 2008

Apache 2.0 Integration Kit for SAML - Now Available

The Apache Integration Kit v1.1 for Apache 2.0 is now available for download from the Ping Identity Website.

Key Features:

· Added support for dynamic TargetResource

· Simplified configuration by removing several items not needed for the PingFederate implementation

· Added support to filters to use the full request URL, including query parameters, to determine if a resource is to be protected

·(Bug fix) OpenToken session now uses the ‘cookie-domain’ property out of mod_plaa.conf rather than the agent configuration file, which would result in failure for the module to start up if the transport mode was set to “Query Parameter” in the OpenToken adapter setup

·(Bug fix) Shipped with OpenToken 2.2.2, which no longer appends a question mark “?” to the target resource URL, which Apache could not process

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SaaS Vendors Select PingFederate for SSO

Over 130 SaaS and BPO's have now selected PingFederate to provide single sign-on for their customers. Two SaaS vendors, Truist and RazorGator have made their own announcements recently.

Truist
PingFederate® is an obvious choice because it offers broad support for the latest open standards and commercial implementations of Single Sign-On, as well as ease of management," said Neal Griffin, Executive Vice President, Technology at Truist. "We are now positioned to rapidly integrate with all of the popular SSO providers and standards used by our clients. We implemented our second client on the platform in a single afternoon."

RazorGator
“Because Ping Identity’s technology is easy to implement, and works seamlessly with existing identity management environments, we recommend PingFederate® to all customers who want single sign-on into TicketOS,” said John Wallace, TicketOS General Manager. “PingFederate allows our corporate customers to easily access their ticket management software application in a reliable and simple manner. And Ping Identity provides fantastic support.”

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Wednesday, 22 October 2008

Ping Customers Double Since December

PING IDENTITY CUSTOMERS – 250 STRONG AND GROWING

Larger Numbers of Enterprises and SaaS Vendors Worldwide Choose PingFederate as the Proven Independent Choice for Internet SSO

Denver, Colo. – Oct. 21, 2008 – Ping Identity® today announced it has passed the 250 milestone for global customers using PingFederate for secure Internet single sign-on. Ping Identity’s customer base – now at 265 – includes 30-percent of the Fortune 100 and more than 130 SaaS and BPO providers.

Ping Identity SaaS partner RazorGator views PingFederate as a strategic business tool, providing single sign-on to its TicketOS corporate customers.

“Ping Identity’s technology is outstanding,” said John Wallace, general manager of RazorGator’s TicketOS. “Ping Identity allows our corporate customers to easily access their ticket management software application in a reliable and simple manner.”

Ping Identity’s growth has continued to accelerate as more companies implement on-demand business applications for cost savings, improved business flexibility, greater velocity and focus. The selection of Ping Identity demonstrates that companies value speed and simplicity, and understand the business value of secure Internet single sign-on.

“Securing external applications is becoming a much higher priority in today’s identity management initiatives, said Ping Identity CEO Andre Durand. “Unlike the last decade where we often saw overly complex provisioning, identity management and Web access management projects end in failure, many companies are rethinking their strategy, opting instead to focus on Internet single sign-on deployments that achieve success quickly.”

With SAML-based single sign-on connections to more than 220 customers, Rearden Commerce, the creator of the first Web-based personal assistant and leading choice among companies for managed spending, leverages PingFederate to ensure its customers’ success in gaining user adoption of the tool.

“After just one month of using PingFederate for Internet single-on, one of our customers achieved an 81-percent user adoption of its online air booking tools,” said Chuck Mortimer, director of platform services for Rearden Commerce. “Much of that success is attributed to our secure, standards-based capabilities, allowing seamless access and a smooth transition to our end users.” Ping Federate provides safe access to Internet applications without the need for repeat logins. Unlike other identity federation solutions that can take months to deploy, PingFederate is easy-to-implement and can be deployed in only a few days. The latest release, PingFederate 5.2, includes automated provisioning and advanced user access methods to support comprehensive SSO for Salesforce and Google Apps™.

About Ping Identity Corporation

Ping Identity is the market leader in federated identity management, delivering secure Internet single sign-on software and services to more than 250 enterprise customers, government agencies and service providers worldwide. PingFederate provides secure access to Internet applications through a single login. With PingFederate and PingEnable — Ping Identity’s expert support, services, and methodologies — external connections can be operational in less than a week. For more information visit www.pingidentity.com.

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Ping Identity, PingFederate, PingEnable, the Ping Identity logo, SignOn.com, Auto-Connect and Single Sign-On Summit are registered trademarks, trademarks or servicemarks of Ping Identity Corporation. All other product and service names mentioned are the trademarks of their respective companies.

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Friday, 17 October 2008

Spooky Ping

We had a great spook day at Ping this afternoon with our children. The children really enjoyed the face painter, as did a few of the adults.

BOO!

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Friday, 10 October 2008

Worried about Orphaned Accounts, Cost Cutting or M&A Integration?

Federation to the Rescue!

I received a great email from John Haggard today, former co-founder of Vasco, and a 20 year veteran of the SSO industry. [Disclosure: John is a Ping Identity adviser]. His experience was too good to not share.

I lived through the 80's as a vendor when things got very tough. The security market grew, not diminished. When hard times hit, and companies are downsized, there are a lot of disgruntled employees, and that's a security risk, especially if automation of de-provisioning isn't in place. I think that will hold true this time as well. When companies go into survival mode, the one thing they are not worried about is anything having to do with "improving." Companies have a completely different mindset and things become a whole different playing field.

In the case of Ping, layoffs in organizations will trigger the de-provisioning issues. The FI consolidations will really hit the issues facing consumers - gluing/mapping together existing accounts. What really hit home for SKK was ACF2 required 1 admin per 800 users. RACF from IBM was 1 admin per 100 users (independently verified). When hiring freezes hit along with layoffs, the remaining security folks become frantic for administrative elimination.

What really concerns me this time around is the huge amount of numbers of accounts that are left vulnerable as everyone is in general panic. In the 80's, a small single digit percentage of all employee's had electronic identities. Now I'm sure the number is well over 100% if you count the duplicate accounts per person. And this doesn't even account for the exponential factor that shows up in "federated" systems (partners, consumers, etc.). Accountability will be the catch phrase so anything that supports accountability (single auth event and auditing the SSO steps) will be bankable. -- John Haggard

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NEW Siteminder Integration Kit for PingFederate & SAML

The Siteminder Integration Kit v2.3 is now available for immediate download from the Ping Identity Website.

New Features:

· Added support for realm protection level. If the user is not authorized for the realm protection level, the SiteMinder Adapter redirects to the Login URL for re-authentication.
· Modified implementation to correctly recognize a null or blank Max Timeout SMSESSION value on the Policy Server.
· Added support for setting SMSESSION token to the value LOGGEDOFF for SP-initiated Single Logout (SLO) instead of expiring the token.

del.icio.us digg Yahoo! MyWeb Posted by adurand at 10:39 AM in IdM | Responses (0) | Permalink




Wednesday, 1 October 2008

The "CEO" Call

I've spoken to a number of people lately about the importance of quality from the outset. How quality is more than just a bias, and how seemingly harmless compromises to quality come back to haunt you and your enterprise in unsuspecting ways -- often with interest.

Truth is it takes backbone to say "no", yet that little word, spoken at the right time, is sometimes all that stands between a smooth running company, and one that seems to struggle with the consequences of their decisions. Do this wrong, and it's inevitable you'll be getting the 'CEO' call from an unhappy customer. I've been fortunate here at Ping, in six years and 260 customers, I've not received that call. I think it's inevitable that someday I'll get it, and when I do, I'll blame myself, because it will likely be something I did, or allowed to happen, that triggered the call, even if it's now 50 steps removed.

I can talk about this, because I've made this exact mistake before. I've bowed to the pressure of a prospect asking for a feature that I wasn't sure I could deliver, only to have to deal with the issue later. These things can be a death spiral if you're not careful. While you might not realize it, or want to realize it, there's a very direct cause and effect beginning with your commitment to quality and how you set expectations. I've been fortunate here at Ping to have people that know how to say no, and know when to call out the fact that we are promising more than we can guarantee, and people who care about our reputation at ALL the times. These people have allowed Ping to enjoy tremendous success, with very little disruption to our growth. Not all my experiences have been this delightful.

Take this scenario as case in point:

  • It's a tight quarter, and you're not sure you're going to make your numbers
  • You've got a potential deal which could save you (on paper) in the near term, but you've got to promise a delivery schedule that you haven't thoroughly vetted, and you know you most likely won't make
  • Some companies would sign the deal, save the near-term embarrassment, and deal with the ramifications later. Others wouldn't take the deal, and would instead take the medicine early. Which company are you?
  • If you take the deal, and deliver a product that's either late, lacking a promised feature, or lacking in quality, the impact to your organization will be significantly higher than if you had just not done the deal to begin with.
  • First, your support lines light up, and your support engineers get hammered. This impacts their morale, the morale of those around them, and spills over into engineering, as support seeks answers.
  • Now your engineering team, taken off point for the current release, must change their schedule to accommodate the fire-drill. This is not only bad for them, and bad for your current release, but it's bad for your prospects, who are now being made promises around your next release -- see how the cycle perpetuates and gets worse?
  • Your sales team's integrity now is hit, because they are the ones that put their word on the line, promising something that wasn't ultimately delivered, so now they feel guilty. How do you think they are going to approach that same customer later at renewal time? Do you think they are going to discount perhaps, trying to make up for broken promises? Costing the company even more money down the road?
  • And what about the executive team? Have they been pulled into the conversation too, taking them off of execution of the current objectives?

    • In the end, there is always a much higher price to pay for a lack of integrity up-front, and it's very hard to build a quality organization if you are unable to make tough decisions along the way. My VP of Engineering has a statement which captures this, "Go honest early." Wisdom.

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